Urban heritage and the four pillars of sustainability: Urban-scale facility management in the World Heritage sites

Abstract The discussion addressing sustainability issues of the World Heritage (WH) as cultural sites that holds outstanding universal values (OUV) has started to surface since adoption “Strategic Action Plan for Implementation Convention 2012-2022”, specifically in third goal, which states “heritage protection and conservation should consider present future environmental, societal, economic needs.” This goal aligned with first three pillars sustainability. After introduction “culture” fourth pillar by UCLG 2011, issue WH drawn global attention. balance all four within protected can potentially be achieved improving efficiencies through urban-scale facility management (Urban FM). principles Urban FM UNESCO’s recommendation on Historic Landscape (HUL) approach, is a holistic approach managing historic sites. study discusses aspects facilities urban heritage areas aims shed light knowledge at employing literature review approach. preliminary findings indicate culture, sustainability, was involved bound other pillars: economic, social, environmental. Within sites, needs considered seriously ensure OUV efficiently defines existence their status Heritage.